The SEND13 Blog

Send13 Support Documents

Email Support Support via email has been industry standard for 20 years. However it is utterly worthless for technical support that you need for an SMTP provider, like Send13. Let me please suggest our Facebook Messenger app. You might even find our CTO, Chris Lang lurking about. He loves to see what our clients need…
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How To Avoid The Gmail Promotions Tab

2017 has made it clear, Gmail Promotions tab appearances, are email engagement death! Gmail dominates your list today. 60% to as high as 77% I've seen, as we pour on more ad clicks. Only to find the opt-ins are Gmails, running like lemmings to, eventually, the spam folder. Why the Spam folder you ask? The…
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Why Do Some People Never Take Action?

Fear, to much advice from too many sources, lack of time, lack of focus. That's the usual suspects, but for me it was different... My big thing was money. Lack of a bankroll or savings that allows me now to invest in the best solutions and not worry about paying the rent each month like…
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Why You Can’t Split Test Email Deliverability

After a conversation on Facebook, I am going to explain WHY Email Deliverability can't be measured with typical split testing. That is not to say elements that affect delivery cannot be tested just like any other email variable. But split testing email platforms is just not possible. Here's Why- "Because at the end the day,…
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