Category Archives: Support

Send13 Support Documents

Email Support Support via email has been industry standard for 20 years. However it is utterly worthless for technical support that you need for an SMTP provider, like Send13. Let me please suggest our Facebook Messenger app. You might even find our CTO, Chris Lang lurking about. He loves to see what our clients need…
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Top Five Reasons: “Why Did My Test Email Go To Spam?”

# 1 Your Subject Line Was "Test" And every person with an email list has already sent an email with the subject line "Test" Along with a few billion spammers too... # 2 The email body only contained a few words Emails sent from Autoresponders vs personal emails, need to have at least 1 to…
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Send13 Support Documents

Email Support Support via email has been industry standard for 20 years. However it is utterly worthless for technical support that you need for an SMTP provider, like Send13. Let me please suggest our Facebook Messenger app. You might even find our CTO, Chris Lang lurking about. He loves to see what our clients need…
Read more

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